Whisky Jack Precision Tools will accept returns and exchanges of new, unused products only within 30 days of the original purchase. The product must be in its original condition and packaging and be accompanied by the original sales receipt that you received with your shipment. The return shipment must be made via pre-paid freight.

You must notify us prior to shipping the returned product so that you can include a return authorization number with your shipment. You must also advise us of the shipping method and approximate date of arrival. Returns without an assigned RMA number will not be accepted.

Upon receipt and inspection of your returned shipment, we will credit you via the method of your original payment for the item (e.g. If you used your credit card, we will credit your account.)